Privacy policy

Privacy policy

Kaaisa is operated by CRAFTING BEAUTY. This policy explains how we collect, use, disclose and protect personal information when you visit our website, place an order, contact us or otherwise use our services.

Information we collect

Depending on how you interact with us, we may collect your name, billing and delivery address, email address, phone number, order and transaction details, customer-service communications, device and browser information, IP address, cookie data and information you choose to submit. Payment information is processed by authorised payment providers and Shopify; we do not receive or store your complete card details.

How we use information

  • To process payments, fulfil and deliver orders
  • To provide customer support and handle returns or complaints
  • To operate, secure, analyse and improve our website and services
  • To prevent fraud, misuse and other harmful activity
  • To comply with tax, accounting and legal requirements
  • To send marketing communications where permitted; you may unsubscribe at any time

Sharing of information

We may share information only as reasonably necessary with Shopify, payment processors, delivery partners, technology and analytics providers, professional advisers, government authorities or other service providers supporting our business. These parties may process information under their own terms and privacy practices. We do not sell your personal information for money.

Cookies

Our website and service providers use essential cookies and may use analytics or advertising technologies. You can manage cookies through your browser and any consent controls available on the website; disabling certain cookies may affect site functionality.

Retention and security

We retain information only for as long as reasonably necessary for the purposes described above, including legal, tax, fraud-prevention and dispute-resolution obligations. We use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.

Your choices and rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, withdraw consent where processing is based on consent, or object to certain communications. We may need to verify your identity before acting on a request.

Children

Our website is not intended for children to purchase from independently. A parent or legal guardian should supervise any purchase or product use by a minor.

Changes and contact

We may update this policy to reflect changes in our practices or legal requirements. Questions and privacy requests can be sent to kaaisabeauty@gmail.com or CRAFTING BEAUTY, G-2/259, Gulmohar Colony, Bhopal, Madhya Pradesh 462039, India. Phone: 78983 68778.