Terms of service

Terms of service

This website is operated by CRAFTING BEAUTY under the Kaaisa brand. By visiting the website, creating an account or purchasing a product, you agree to these terms and the policies linked on this website.

Eligibility and acceptable use

You must be legally capable of entering into a binding contract or use the website under the supervision of a parent or legal guardian. You may not misuse the website, interfere with its security, introduce malicious code, scrape content without permission, impersonate another person or use the service for unlawful purposes.

Product information and skincare use

We aim to present accurate product descriptions, images, ingredients, sizes, availability and usage information. Packaging and colour may vary slightly from on-screen images. Product information is provided for general cosmetic and personal-care purposes and is not medical advice or a substitute for diagnosis or treatment by a qualified professional.

Always read the label and supplied directions before use. Perform a patch test where appropriate, use products only as directed, avoid contact with eyes and discontinue use if irritation occurs. Individual experiences can vary, and we do not guarantee a particular cosmetic result.

Orders, pricing and promotions

All orders are subject to acceptance, availability and payment authorisation. Prices are shown in Indian rupees unless stated otherwise and applicable taxes are included or displayed as required. We may correct genuine pricing or listing errors and may cancel and refund an affected order. Promotional offers are subject to the conditions displayed with the offer, product eligibility, availability and any stated period; offers cannot be combined unless expressly permitted.

Payment, delivery, returns and refunds

Payments are processed through the methods offered at checkout. Delivery estimates are not guarantees and may be affected by carrier or circumstances beyond our reasonable control. Our Shipping Policy and Return and Refund Policy form part of these terms.

Intellectual property

The Kaaisa name, logos, product presentation, website design, photographs, graphics, copy and other content are owned by or licensed to CRAFTING BEAUTY and may not be reproduced, modified, distributed or commercially used without prior written permission.

Third-party services and links

The website may rely on or link to third-party services, including Shopify, payment gateways and delivery partners. We are not responsible for third-party websites or services beyond obligations imposed by applicable law.

Liability

To the fullest extent permitted by law, CRAFTING BEAUTY is not liable for indirect or consequential loss arising from misuse of products, failure to follow directions, unauthorised use of the website or events outside our reasonable control. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded.

Governing law

These terms are governed by the laws of India. Subject to applicable consumer law, disputes will be subject to the courts of Bhopal, Madhya Pradesh.

Contact

Questions about these terms may be sent to kaaisabeauty@gmail.com, by phone at 78983 68778, or by post to CRAFTING BEAUTY, G-2/259, Gulmohar Colony, Bhopal, Madhya Pradesh 462039, India.